FAQ’s
Trees will be collected on either 8, 9, 10, 13, 14 or 15 January 2025 (depending on your postcode) by our team of volunteers.
How do I register my tree to be collected?
Simply click here and follow the instructions.
What time will you collect my tree?
Unfortunately, due to the number of trees being collected, we are unable to give an exact time of when we will be in your area. Please have your trees out in time for the start of the collection period.
Where should I leave my tree?
Please leave your tree in a clear, unobstructed and visible location e.g. in your front garden, next to your shed, by your front door. Please note we cannot accept trees that still have decorations or plastic bases on so please remove these in advance.
Can I donate more if I wish?
You can add more to your donation on checkout if you would like to.
Who do I contact if I have any questions?
Please contact the fundraising team on letmehelp@keech.org.uk or 01582 707940.
What time does registration close?
You can register your tree for collection until 11.59pm on Sunday 5 January 2025 for Luton collections, and Wednesday 8 January 2025 for Bedford collections, subject to availability.