Support for Families & Carers

We are here for you

We understand loving and caring for someone with a life-limiting illness can be difficult at times, so we are here to support you.

We offer a range of free services to provide you with valuable support and guidance.

Supporting you and your family guide

Child Woman 1170897 scaled aspect ratio 400 300

IMG 0774 scaled extended 1 aspect ratio 400 250 1

For us, Keech is a lifeline. It’s not just the care; it’s the community and moments that mean everything.

When Breanna’s mum reached out through a self-referral, we were able to put in place the support the family needed

Read Breanna's story

Our services

Family support

Our family support team, offer emotional support to you and your family, including children, helping you cope better with your situation and feel more prepared.

Post- bereavement, we continue to support your family, giving you the opportunity to share feelings and talk about your loss

Family support can be given at the hospice, at home or, for children and young people, at school. You can access it either through one-to-on sessions or by attending on of our support groups

Grief Group: A six-session programme for adults, followed by monthly drop-in gatherings for continued support.
Dads Cry Too (DC2): A monthly group specifically for fathers who have lost a child, offering a compassionate space to connect with others.
MUM (Mums Understanding Mums): A group for mothers grieving the loss of a child of any age
Sparklers: A monthly support group for children aged 5 to 18, offering a safe, creative space to explore feelings, share memories, and connect through activities and play.

Spiritual Care

Our Chaplin leads a multi-faith spiritual care volunteer team, who are there to offer prayer and support to families and their loved ones.

Music and art therapy

Music and art therapy can help to express feelings and communicate issues that may be difficult or confusing, or are hard to put into words

Working with a fully trained therapist these therapies can help to:

Think about loss
Explore experiences and change
Be creative
Improve your ability to cope
Increase feeling of wellbeing

You don’t need to play and instrument or be good at art to take part

Complementary therapies

We can offer family members directly involved in a patients care a range of physical therapies including massage, aromatherapy, reflexology and reiki. We also offer non-physical support through mindfulness training and relaxation techniques.

All support is tailored to your needs following an assessment and is provide by a team of registered therapists.

Hydrotherapy Pool

20689717 10154847237233170 6411179953778591861 o scaled aspect ratio 405 300

Our hydrotherapy pool at our site in Luton is very different to an ordinary swimming pool.

Carefully designed to cater for the needs of people of all ages and disabilities. It has hoists, ramps and disabled changing rooms to ensure access for all.

Heated to a constant 35 degrees it features special sensory stimulation equipment including underwater lights and music as well as water fountains. The pool is manned at all times by a senior lifeguard.

Using the pool can help:

Relive anxiety and stress
Create memories for you and your family
Support patients to relieve muscle pain, inflammation and poor circulation

Social care

Our palliative-care social workers can guide you with practical advice and emotional support, dealing with any immediate worries as well as helping you with your hopes and wishes for the future

They can support with a wide range of needs including education, housing, finances, charity applications, transition, equipment and holidays. They can also support you with making funeral arrangements and getting access to statutory services.

Children’s Play and activity services

Our play and activity services provide specialist play and educational services for children, at home, virtually or within our purpose-built day area.

For children under 5 our Tots ‘n’ Toys group, is a great social ‘stay and play’ session for all the family.

Tots ‘n’ Toys provides families with

Specialist palliative care support
An opportunity to interact with other families
A safe, stimulating and supported environment for your child to play.

The service is facilitated by a play specialist, palliative care nurse and a health care assistant.

Compassionate Neighbours befriending service

Compassionate Neighbours are a network of people who offer their time, companionship, and support to people living in their local area. Compassionate Neighbours help others by:

Offering companionship, emotional and practical support and a listening ear
Helping you to stay connected to your friends and the community
Directing you to important support services

Find out more

Looking for support for you or a loved one

If you or a loved one have a life-limiting illness, we are here to offer you FREE medical, physical, practical and emotional care and support. We would love to hear from you.

Call Us

Call our FREE Care Advice Line anytime on 0808 1807 788

Refer yourself or a loved one

Just complete a simple referral form and our team will be in touch to discuss how we can support you.

Make a referral

Speak with your care provider

Talk with your care provider to discuss a possible referral to Keech

Practical resources

Serious illness and ageing bring challenges many of us prefer to avoid thinking about.

To support you to grow your understanding and prepare for what may come at the end of this life, we have a number of practical resources and workshops you may find helpful