What to expect
When we receive your referral, we will call you to arrange for one of our nurses to contact you by phone, video call or a visit.
During this conversation, we will review your medications, discuss any symptoms you may be experiencing, talk to your family, friends and carers if they’re around, and make a plan for your care with you.
As a specialist palliative care service, we work closely alongside your GP, hospital team and other NHS services. We do not replace these services but we can offer advice and support to them to help them to support you. Sometimes we ask other healthcare professionals to visit you and provide care following our advice.
Our team provides 24/7 support, from managing prescriptions and coordinating medical appointments to providing personal care and emotional support, we work closely with NHS and community providers to help you stay in your preferred place of care and avoid unnecessary hospital visits.
Our 24-hour adult care advice line offers access to coordinators and qualified nurses for advice, reassurance, and personalised practical support whenever you need it.
Your care journey is unique, and at Keech Hospice, we’re dedicated to ensuring that you and your family feel supported every step of the way.
Looking for support for you or a loved one
If you or a loved one have a life-limiting illness, we are here to offer you FREE medical, physical, practical and emotional care and support. We’d love to hear from you.
Call us
Call our FREE Adult’s Care Advice Line anytime on 0808 1807 788
Refer yourself or a loved one
Just complete a simple referral form and our team will be in touch to discuss how we can support you.
ReferSpeak with your care provider
Talk with your care provider to discuss a possible referral to Keech
Support in your community
We also offer a range of supportive groups, courses and activities to all members of the community, that aim to provide a supportive and friendly atmosphere to explore your experiences and learn more about them.
You can attend courses about topics such as cancer support, eating and nutrition, breathlessness, carer support, and understanding loss; groups that help you talk with others; or take part activities.
Our groups are online and in person. They are also a mix of drop in and bookable.
Find out more