A shared commitment to health equity
The research was born from a shared concern: despite a growing Eastern European population in the region, these communities appear to be underrepresented in hospice and palliative care services. Early insights suggest that language barriers, cultural perceptions, and a lack of awareness may be contributing factors—but little formal research exists to explain the gap.
Ashleigh, from Harlington, began her research in October 2024 and has recently received approval to begin the main phase of her work. This next stage will involve in-depth engagement with Eastern European adults living locally, listening to their experiences and exploring how services can better meet their needs.
“I feel incredibly grateful to be supported by Keech Hospice and the University of Bedfordshire in undertaking this important research,” said Ashleigh.
“As our communities continue to grow and diversify, it’s vital that palliative and end-of-life care services are inclusive and accessible to all. By listening closely to the voices of Eastern European residents, I hope this work can help identify barriers, challenge assumptions, and ultimately contribute to more equitable care.”
Building on a Legacy of Inclusive Research
This collaboration builds on Keech’s long-standing commitment to inclusive care and community-focused research. In 2024, Keech and the University of Bedfordshire were recognised with a Hospice UK Award for a previous PhD project focused on South Asian communities.
“The University of Bedfordshire is delighted to partner with Keech Hospice, who are committed to developing an evidence-based service,” said Professor Gurch Randhawa, Director of the Institute for Health Research and Ashleigh’s academic supervisor. “It is vital that we support all under-served communities in accessing palliative care. This PhD presents a pioneering opportunity to give a voice to Eastern Europeans who are under-served in research.”
Ashleigh brings a wealth of experience to the role, having previously worked in public health with Luton Borough Council and as a therapeutic care worker with children. Her community insight and professional background were key to her selection for the role, which was jointly approved by Keech and the University following a competitive process.
Research That Will Make The Difference
Ashleigh is embedded part-time at Keech Hospice, where she regularly shares emerging insights with clinical and community teams to help shape practice and raise awareness.
“Our region is home to a growing number of Eastern European residents, and it’s imperative we understand how best to support their health needs—especially at the end of life,” said Elaine Tolliday, Clinical Director and Deputy CEO at Keech Hospice. “Ashleigh’s research will shine a light where little currently exists. It will help us understand, and importantly, act. It’s about making sure everyone knows they’re welcome, understood, and supported.”
Tracy Plunkett, Head of Learning, Development and Research at Keech, added: “We are excited to have another opportunity to work with the University of Bedfordshire, building on the success of a previous PhD study. An evidence-led approach can have huge impact in the palliative and end-of-life care sector, with hospices well placed to support this. Learning from Ashleigh’s research will really make a difference to people’s lives when it matters most.”
Ashleigh’s project is expected to conclude in October 2027, with findings that will inform service design, outreach strategies, and policy recommendations—not just at Keech, but across the wider health and care system in Bedfordshire, Milton Keynes, and beyond.