Tier Two Courses

Intermediate communication Skills

Virtual sessions

The Intermediate Communication Skills training will enable you to enhance communication skills in difficult or challenging situations.

The training explores barriers to communication, strategies to manage conversations in difficult scenarios, how to explore conversations in ceilings of treatment or end of life care as wells as tools and skills to help you develop confidence.

Who can attend?

A specialist palliative and end of life care practitioner

Any NHS, allied health or social care professionals who regularly work with life-limiting illness of uncertain prognosis

Social workers, care home managers or social care managers

Registered professionals wishing to explore more challenging conversations and communication skills.

Time

8.45am-4pm

Dates

Wednesday 12 February 2025

Wednesday 14 May
Wednesday 16 July
Wednesday 10 September
Wednesday 10 December
Wednesday 11 February 2026

Pain in Palliative Care – study day

Virtual 

This study day will cover:
• An overview of the physiology of pain.
• Identifying different pain types and treatment.
• Understanding the skills required to assess and manage pain effectively.
• Exploring pharmacological and non-pharmacological management of pain.
• An exploration of “Total Pain”.
• Offer an understanding of emotional, psychological, social and spiritual pain and gain an understanding on how these experiences impact on the individual’s pain experience.

Who can attend?
Healthcare professionals who offer care and have an interest in patients and families with life limiting respiratory disease

Time

10am – 4pm

Dates

Tuesday 8 July

Wednesday 25 March 2026

Palliative Management of Breathlessness and Secretions – study day

The day will cover:
• Explanation of domains of palliative care applicable to chronic respiratory diseases.
• Overview of palliative care interventions for patients with chronic respiratory diseases.
• Offering of palliative management for clinicians to use in practice.
• Recommendations for clinical management of patients receiving palliative care for chronic respiratory diseases.

Who can attend?
Healthcare professionals who offer care and have an interest in patients and families with life limiting respiratory disease.

Time

10am-4pm

Dates

Wednesday 25 June
Wednesday 3 December

Principles of Advance Care Planning and Sensitive Conversations

Virtual

An introduction to the universal principles of Advance Care Planning including:
• Development and agreement of personalised Advance Care Planning.
• Personalised conversations about future wishes. A shared decision-making process in partnership with appropriate professionals.
• Sharing and reviewing of personalised Advance Care Planning.
• An awareness of palliative and end-of-life care underpinned by the five ‘Priorities of Care for the Dying Person’

Who can attend?
Healthcare professionals who are caring for palliative patients and their families.

Dates
Friday 14 February 2025 – 10am–1.30pm

Radical Self Care – study day

The day will cover:
• Identifying challenges and opportunities.
• Introducing the relationship between stress and mental health.
• Exploring individual signs of stress and coping mechanisms.
• Discussing the concept of resilience.
• Identifying available tools and resources.
• Strategies and ways of managing yourself and how to cope in difficult situations.
• An understanding of care and compassion and mindful self-compassion.

Who can attend?
Any healthcare professional or member of the public who wishes to learn ways of coping with difficulties.

Venue

Fountain Suite
Keech Hospice Care
Great Bramingham Lane
Luton
LU3 3NT

Time

9.30am-2pm

Dates

Dates to be confirmed, check back soon!

Advance Care Planning – Study day

Virtual 

The day is aimed at people who are dealing with palliative and end-of-life care regularly, whether qualified or unqualified. It will cover in some detail the various components of what a good advance care plan may look like, with plenty of time for questions and discussion. The course is delivered by experts within their fields of practice.

Who can attend?
This is a Tier 2 ‘Intermediate’ study day. Ideally, you will have attended a first-tier course, such as the ‘Essential Advance Care Planning’ session and are ready to build upon that knowledge and explore further.

Time

10am-4pm

Dates

Wednesday 22 October

Nausea and Vomiting – Study day

Virtual 

This day will explore the symptoms of Nausea and Vomiting and explore the reasons this common symptom arises in palliative care, along with clinical rationale for assessment and finding relief.

Who can attend?
Healthcare professionals who are caring for palliative patients and their families.

Time

10am-4pm

Dates

Wednesday 18 June
Wednesday 25 February 2026

Oncology Series

Understanding of Cancer and Treatment

Virtual 

An understanding of the most common cancers and treatments and side effects. An awareness of the staging process and diagnostics.

Who can attend?
Any healthcare professional or member of the public who wishes to learn ways of coping with difficulties.

Time

10-11.30am

Dates

Wednesday 21 May
Wednesday 19 November

Personalised Care and Support Planning

Virtual 

An introduction to the universal principles of Advance Care Planning and sensitive conversations including:
• Development and agreement of personalised Advance Care Planning.
• Personalised conversations about future wishes. A shared decision-making process in partnership with appropriate professionals.
• Sharing and reviewing of personalised Advance Care Planning.
• An awareness of palliative and end-of-life care underpinned by the five ‘Priorities of Care for the Dying Person’.

Who can attend?
Healthcare professionals who are caring for palliative patients and their families.

Time

1.30-5pm

Dates

Monday 19 May
Monday 15 September
Monday 8 December
Monday 23 February 2026